Putra, Mohammad Fauzan Heryka, and Yanda Bara Kusuma. “Promosi Online Dan E – Service Quality Terhadap Loyalitas Konsumen Aplikasi Grab (Studi Kasus Pada Mahasiswa UPN ‘Veteran’ Jawa Timur)”. Management Studies and Entrepreneurship Journal (MSEJ) 4, no. 4 (July 13, 2023): 4350–4357. Accessed July 5, 2025. https://www.yrpipku.com/journal/index.php/msej/article/view/2679.