Yusuf, R. S., M. Muchtar, and R. A. Rasyid. “Optimizing Customer Satisfaction through Service Strategies: A Case Study of PDAM Tirta Manakarra in Mamuju District”. Management Studies and Entrepreneurship Journal (MSEJ), vol. 4, no. 5, Nov. 2024, pp. 6823-31, doi:10.37385/msej.v4i6.3322.