BERLIANA, C.; SANAJI, S. Pengaruh E-Service Quality, E-Trust, Dan Commitment Terhadap E-Loyalty Dengan E-Satisfaction Sebagai Variabel Mediasi. Management Studies and Entrepreneurship Journal (MSEJ), [S. l.], v. 3, n. 4, p. 2397–2413, 2022. DOI: 10.37385/msej.v3i4.902. Disponível em: https://www.yrpipku.com/journal/index.php/msej/article/view/902. Acesso em: 6 jul. 2025.