PUTRI SANTOSO, M.; AZ’ZAHRA, S. A.; ADJI, W. H. Pengaruh Pelayanan Keluhan Pelanggan Indihome Terhadap Loyalitas Pelanggan PT Telkom Akses Bandung Barat. Management Studies and Entrepreneurship Journal (MSEJ), [S. l.], v. 3, n. 2, p. 722–730, 2022. DOI: 10.37385/msej.v3i2.512. Disponível em: https://www.yrpipku.com/journal/index.php/msej/article/view/512. Acesso em: 6 jul. 2025.