BARUS, C. B.; MUTHMAINNAH, M. Pengaruh Kualitas Pelayanaan Terhadap Kepuasaan Nasabah Di Bank BJB Cabang Buah Batu. Management Studies and Entrepreneurship Journal (MSEJ), [S. l.], v. 5, n. 1, p. 831–838, 2024. DOI: 10.37385/msej.v5i1.4183. Disponível em: https://www.yrpipku.com/journal/index.php/msej/article/view/4183. Acesso em: 6 jul. 2025.