SATRIYONO, G.; RUKMINI, M.; ARINDRA, B. F. K.; MUSYAFAR, R. H.; AGUSTINA, E. Penerapan Customer Relationship Management (CRM) Pada Model Pelayanan Konsumen Rumah Makan Pecel Tumpang Bu Beny Kota Kediri. Management Studies and Entrepreneurship Journal (MSEJ), [S. l.], v. 4, n. 4, p. 4639–4646, 2023. DOI: 10.37385/msej.v4i5.2745. Disponível em: https://www.yrpipku.com/journal/index.php/msej/article/view/2745. Acesso em: 6 jul. 2025.