RAMDAN, I.; MAULIDA, S. N.; SUDRARTONO, T. Analisis Tingkat Kepuasan Masyarakat Terhadap Pelayanan Penerimaan Pengaduan Pada Satker Itwasda Polda Jabar. Management Studies and Entrepreneurship Journal (MSEJ), [S. l.], v. 3, n. 6, p. 3857–3873, 2022. DOI: 10.37385/msej.v3i6.1236. Disponível em: https://www.yrpipku.com/journal/index.php/msej/article/view/1236. Acesso em: 5 jul. 2025.