Supply Chain 4.0: Impact on Operational Performance, Mediated by Enterprise Resource Planning
DOI:
https://doi.org/10.37385/msej.v6i3.7529Keywords:
Supply Chain 4.0, Digital Supply Chain, ERP, Operational Performance, Digital TransformationAbstract
Digitalization has driven companies to invest in enhancing their Supply Chain towards Supply Chain 4.0, where digital system integration becomes a key factor in improving operational performance. In this context, Enterprise Resource Planning (ERP) plays a crucial role in optimizing supply chain processes through more structured digitalization. This study employs a quantitative method using purposive sampling, involving 100 respondents. Data was collected through a questionnaire measured using a Likert scale. The data analysis technique utilized is Structural Equation Modelling Partial Least Square (SEM-PLS). The findings reveal that the implementation of digital supply chain has a significant positive impact on operational performance. Although DSC has a direct influence on operational performance, its impact is not as substantial as when mediated through ERP. This confirms the mediation analysis, indicating that ERP implementation plays a vital role in strengthening the influence of digital supply chain transformation on operational performance.
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