The Influence Of Transformation Al Leadership On Organizational Citizenship Behavior With Interpersonal Trust As A Mediation Variable At PT. Digital Mediia Telematics)
DOI:
https://doi.org/10.37385/msej.v6i2.7281Keywords:
Transformational Leadership, Organizational Citizenship Behavior, Interpersonal TrustAbstract
This research aims to analyze and explain how transformational leadership influences Organizational Citizenship Behavior (OCB) behavior with interpersonal trust as an intermediary variable in PT. Digital Media Telematics Perak Branch. This research uses a quantitative approach and explanatory research methods. The research sample consisted of 33 employees of PT. Digital Media Telematics Perak Branch. The analysis techniques used include validity tests, reliability tests, descriptive analysis and SEM analysis with the help of SmartPLS 4.0 software. Research findings show that transformational leadership can improve Organizational Citizenship Behavior (OCB) behavior, as well as interpersonal trust. Apart from that, interpersonal trust also acts as a mediator that influences the relationship between transformational leadership and Organizational Citizenship Behavior (OCB).
References
Abdillah, W., & Hartono, J. (2015). Partial least square (PLS) Alternatif structural equation modeling (SEM) dalam penelitian bisnis. Yogyakarta: Penerbit Andi, 22, 103-150.
Baron, R. M., & Kenny, D. A. (1986). The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology, 51(6), 1173.
Christian, M. S., Garza, A. S., & Slaughter, J. E. (2011). Work Engagement: A Quantitative Review And Test Of Its Relations With Task And Contextual Performance. In Personnel Psychology (Vol. 64).
Davis, Keith dan Newstrom. 2017. Perilaku Dalam Organisasi, Edisi ketujuh, Jakarta: Penerbit Erlangga.
Ferdinand, A. (2014). Metode Penelitian Manajemen. Semarang: Badan Penerbit Universitas Diponegoro.
Ferrin, D. L., & Lyu, S. C. (2018). Determinants, Consequences, and Functions of Interpersonal Trust: What is the Empirical Evidence? In The Routledge Companion to Trust.
Fiona, F., & Wijayanti, I. O. (2020). Pengaruh Kepercayaan Terhadap Organizational Citizenship Behavior(Ocb) Dengan Narsisme Sebagai Variabel Moderasi Pada Umkm Kota Bengkulu. Managament Insight: Jurnal Ilmiah Manajemen, 15(2), 144–155. https://doi.org/10.33369/insight.15.2.144 -155
Gheerawo, R., Flory, M., & Ivanova, N. (2020). Creative Leadership: Design meets neuroscience to transform leadership. Design Management Journal, 15(1), 102 – 117.)
Ghozali, I. (2014). Struktural Equation Modeling. Metode Alternatif dengan Partial Least Square (PLS). Badan Penerbit Universitas Diponegoro.
Ghozali, Imam dan Latan, Hengky. (2015). Partial Least Squares Konsep Teknik dan Aplikasi Menggunakan Program SmartPLS 3.0 (2nd Edition). Semarang: Badan Penerbit Universitas Diponegoro.
Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2022). A primer on partial least squares structural equation modeling (PLS-SEM) (3rd ed.). Thousand Oaks: Sage.
Ie, M., & Widjaja, O. H. (2021). Pengaruh Kepemimpinan Transformasional Dan Kepercayaan Interpersonal Terhadap Organizational Citizenship Behavior Karyawan [Effect of Transformational Leadership and Interpersonal Trust on Employee’S Organizational Citizenship Behavior]. Feedforward: Journal of Human Resource, 1(2), 60. https://doi.org/10.19166/ff.v1i2.4053
Juniartha, I. bagus made, Wardana, I. M., & Putra, M. S. (2016). Pengaruh Kepemimpinan Transformasional Terhadap Organizational Citizenship Behavior (Ocb) Melalui Mediasi Kepercayaan Kepada Atasan Dan Kepuasan Kerja (Studi pada Pegawai Tetap Balai Diklat Industri Kementerian Perindustrian Republik Indonesia). Buletin Studi Ekonomi,21(81), 181–196. https://ojs.unud.ac.id/index.php/bse/article/view/25839/16719
Kim, E. J., & Park, S. (2019). c. International Journal of Manpower, 40(7), 1347– 1360. https://doi.org/10.1108/IJM-12-2018-0413
Lewicki, R. J., Tomlinson, E. C., & Gillespie, N. (2006). Models of interpersonal trust development: Theoretical approaches, empirical evidence, and future directions. Journal of Management,32(6), 991–1022. https://doi.org/10.1177/0149206306294405
Mcallister, D. J. (1995). Trust McAllister . 38(1), 24–59.
Nurhapizah, S. (2022). Pengaruh Kepemimpinan Dan Motivasi Terhadap Kinerja Karyawan Dengan Organizational Citizenship Behavior Sebagai Variabel Intervening Pada Pt Domas Agrointi Prima Kuala Tanjung (Doctoral dissertation).
Ojha, R., Ghadge, A., Tiwari, M. K., & Bititci, U. S. (2018). Bayesian network modelling for supply chain risk propagation. International Journal of Production Research, 56(17), 5795-5819.
Organ, D.W. (1988a). Organizational citizenship behavior: The good soldier syndrome. Lexington MA: Lexington Books.
Organ. (2006). Organizational Citizenship Behavior. Its Nature, Antecedents, and Consequences. Sage Publications, Inc.
Podsakoff, P. M., MacKenzie, S. B., Moorman, R. H., & Fetter, R. (1990). Transformational leader behaviours and their effects on followers’ trust in leader, satisfaction, and organizational citizenship behaviours. European Scientific Journal, ESJ, 1(2), 107–142.
Prahesti, D. S., Riana, I. G., & Wibawa, I. M. A. (2017). Pengaruh Kepemimpinan Transformasional Terhadap Kinerja Karyawan Dengan Ocb Sebagai Variabel Mediasi. E-Jurnal Ekonomi Dan Bisnis Universitas Udayana, 7, 2761. https://doi.org/10.24843/eeb.2017.v06.i07.p06
Purwanto, A., & Sudargini, Y. (2021). Partial least squares structural equation modeling (PLS-SEM) analysis for social and management research: a literature review. Journal of Industrial Engineering & Management Research , 2(4), 114-123.
Qalati, S. A., Zafar, Z., Fan, M., Sánchez Limón, M. L., & Khaskheli, M. B. (2022). Employee performance under transformational leadership and organizational citizenship behavior: A mediated model. Heliyon, 8(11). https://doi.org/10.1016/j.heliyon.2022.e11374
Rukajat, A. (2018). Pendekatan Penelitian Kuantitatif (Quantitative research approach).
Yogyakarta: Deepublish
Robbin, S. (2003). Organization Behavior. (10th edition). Upper Saddle River, New Jersey: Prentice Hall
Sekaran, U., & Bougie, R. (2016). Research Methods for Business: A Skill- Building Approach (Seventh). John Wiley & Sons
Sholihin, M., & Ratmono, D. (2021). Analisis SEM-PLS dengan SmartPLS 7.0 untuk hubungan nonlinier dalam penelitian sosial dan bisnis. Penerbit Andi
Simamora Henry. 2006. Manajemen Sumber Daya Manusia. Cetakan Kedua.Yogyakarta: STIE TKPN.
Sugiyono. (2020). Metode Penelitian Kuantitatif Kualitatif dan R&D. Alfabeta. Sugiyono. (2022). Metode Penelitian Kuantitatif, Kualitatif, dan R&D (2nd ed.). Alfabeta
Yang, J.,Mossholder, K.W. and Peng, T.K. (2009), “Supervisory procedural justice effects: the mediating role of cognitive and affective trust”, Leadership Quarterly, Vol. 20 No. 2, pp. 143-154.
Template
