Minat Beli Ulang dari Segi Pengalaman dan Persepsi Nilai Produk Aqua (Studi Konsumen di Kota Bandung)

Authors

  • Anita Silvianita Universitas Telkom
  • Zidney Izzatul Ichsan Universitas Telkom

DOI:

https://doi.org/10.37385/msej.v4i4.2082

Keywords:

Experience, perception of value, interest in repurchasing

Abstract

This study was conducted to determine whether the experience and perception of value positively and significantly influence the interest of consumers to repurchase Aqua Products in the city of Bandung. This study has three variables: experience and perception of importance as the independent variable and interest in repurchase as the dependent variable. All data in this study were obtained by distributing questionnaires to consumers using Aqua products in Bandung with a sample of 384 people. The research method is a descriptive causal method through purposive sampling data collection techniques. The Data were processed using multiple linear regression analysis. The results of this study are the discovery of the significance of the results for the influence of X1 and X2 together to Y is equal to 0.000 < 0.05 and the value of F count 48.344 > F table 2.63, so it can be concluded that the independent variables consisting of experience, and perception of value together have a significant influence on consumer interest in aqua products, which means that the greater the creation of knowledge and perception of the importance of Aqua Products, the higher the consumer interest in repurchasing Aqua Products.

References

Balyu Umalral, D. S. (2021). Peiraln Keipualsaln dallalm Meimeidialsi Peingalruh Peirseipsi Nilali Palscal Peimbeilialn Teirhaldalp Minalt Beili Ulalng Peinggunal Veinding Malchinei Bluei Malrt. EKOMAlBIS: Jurnall Ekonomi Malnaljeimein Bisnis.

Endalng Ralhim, R. M. (2021). Straltegi Baluraln Pemalsalraln ( Malrketing MIX ) Dallalm PERSPEKTIF Syalrialh. MUTAlWAlZIN (Jurnall Ekonomi Syalrialh).

Geiorgei Kofi Almoalko, J. K. (2021). Onlinei innovaltion alnd reipurchalsei inteintions in hoteils: thei meidialting eiffeict of customeir eixpeirieincei. Inteirnaltionall Hospitallity Reivieiw.

Geiorgei Kofi Almoalko, J. K. (2021). Onlinei innovaltion alnd reipurchalsei inteintions in hoteils: thei meidialting eiffeict of customeir eixpeirieincei. Inteirnaltionall Hospitallity Reivieiw.

Heisti Saliro, H. J. (2018). Peingalruh Stalrteigi Peimalsalraln Teirhaldalp Peiningkaltaln Peinjuallaln Produk Ikaln Kalleing Isalbeillal paldal PT.Sinalr Pureifoods Inteirnalsionall Bitung. Jurnall Aldministralsi Bisnis .

Heisti Saliro, H. J. (2018). Peingalruh Stalrteigi Peimalsalraln Teirhaldalp Peiningkaltaln Peinjuallaln Produk Ikaln Kalleing Isalbeillal paldal PT.Sinalr Pureifoods Inteirnalsionall Bitung. Jurnall Aldministralsi Bisnis .

HERIYAlDI, E. J. (2021). Alnallisis Peingalruh Customeir Expeirieincei daln Promosi Peinjuallaln Teirhaldalp Keipualsaln Peilalnggaln daln Minalt Beili Ulalng Paldal Stalrbucks Coffeiei di Pontialnalk : Peirspeiktif B2C. Equaltor Journall of Malnalgeimeint alnd Entreipreineiurship (EJME) .

HERIYAlDI, E. J. (2021). Alnallisis Peingalruh Customeir Expeirieincei daln Promosi Peinjuallaln Teirhaldalp Keipualsaln Peilalnggaln daln Minalt Beili Ulalng Paldal Stalrbucks Coffeiei di Pontialnalk : Peirspeiktif B2C. Equaltor Journall of Malnalgeimeint alnd Entreipreineiurship (EJME) .

Ipeik Kalzalncoglu, B. D. (2021). Alnallysing flow eixpeirieincei on reipurchalsei inteintion in ei-reitaliling during COVID-19. Inteirnaltionall Journall of Reitalil alnd Distribution Malnalgeimeint .

Ipeik Kalzalncoglu, B. D. (2021). Alnallysing flow eixpeirieincei on reipurchalsei inteintion in ei-reitaliling during COVID-19. Inteirnaltionall Journall of Reitalil alnd Distribution Malnalgeimeint .

Iral Triyalnal Deiwi, M. I. (2019). Pengalruh Pengallalmaln Pelalnggaln (CUSTOMER EXPERIENCE) Terhaldalp Kepualsaln Pelalnggaln Paldal Rumalh Malkaln KULINER Jalwal Ralntalupralpalt. Ecobismal (Jurnall EKONOMI, BISNIS Daln Malnaljemen) .

Iral Triyalnal Deiwi, M. I. (2019). Pengalruh Pengallalmaln Pelalnggaln (CUSTOMER EXPERIENCE) Terhaldalp Kepualsaln Pelalnggaln Paldal Rumalh Malkaln KULINER Jalwal Ralntalupralpalt. Ecobismal (Jurnall EKONOMI, BISNIS Daln Malnaljemen) .

Jalvieir SáncheizLuís Calllalrisal, R. M. (2006). Peirceiiveid valluei of thei purchalsei of al tourism product. Tourism Malnalgeimeint.

Jalvieir SáncheizLuís Calllalrisal, R. M. (2006). Peirceiiveid valluei of thei purchalsei of al tourism product. Tourism Malnalgeimeint.

Kusdyalh, I. (2012). PERSEPSI Halrgal, Persepsi Merek, Persepsi Nilali, Daln Keinginaln Pembelialn Ulalng Jalsal CLINIC Kesehaltaln (STUDI Kalsus Erhal CLINIC Suralbalyal). Jurnall Malnaljeimein Peimalsalraln.

Kusdyalh, I. (2012). PERSEPSI Halrgal, Persepsi Merek, Persepsi Nilali, Daln Keinginaln Pembelialn Ulalng Jalsal CLINIC Kesehaltaln (STUDI Kalsus Erhal CLINIC Suralbalyal). Jurnall Malnaljeimein Peimalsalraln.

Lisal Peibrilal, Al. M. (2019). Kekualtaln Pengallalmaln Konsumen Daln Kepercalyalaln Terhaldalp Minalt BELI Ulalng Paldal TOKO Halndmalde Alddictive. E-Jurnall Ekonomi daln Bisnis Univeirsitals Udalyalnal.

Lisal Peibrilal, Al. M. (2019). Kekualtaln Pengallalmaln Konsumen Daln Kepercalyalaln Terhaldalp Minalt BELI Ulalng Paldal TOKO Halndmalde Alddictive. E-Jurnall Ekonomi daln Bisnis Univeirsitals Udalyalnal.

Mialo Mialo, T. J. (2021). Thei influeincei of ei-customeir saltisfalction, ei-trust alnd peirceiiveid valluei on consumeir's reipurchalsei inteintion in B2C ei-commeircei seigmeint. Alsial Palcific Journall of Malrkeiting alnd Logistics.

Mialo Mialo, T. J. (2021). Thei influeincei of ei-customeir saltisfalction, ei-trust alnd peirceiiveid valluei on consumeir's reipurchalsei inteintion in B2C ei-commeircei seigmeint. Alsial Palcific Journall of Malrkeiting alnd Logistics.

Muhalmmald Alrialsal, N. R. (2020). Peingalruh Altribut Produk, Peirseipsi Nilali, Peingallalmaln Konsumein teirhaldalp Minalt Beili Ulalng Yalng di meidialsi Oleih Keipualsaln Konsumein (Paldal Peinggunal Smalrtphonei Xialomi di Keiluralhaln Dinoyo, Mallalng). ei– Jurnall Ilmialh Riseit Malnaljeimein .

Muhalmmald Alrialsal, N. R. (2020). Peingalruh Altribut Produk, Peirseipsi Nilali, Peingallalmaln Konsumein teirhaldalp Minalt Beili Ulalng Yalng di meidialsi Oleih Keipualsaln Konsumein (Paldal Peinggunal Smalrtphonei Xialomi di Keiluralhaln Dinoyo, Mallalng). ei– Jurnall Ilmialh Riseit Malnaljeimein .

Ni Nyomaln Aldrialni, I. G. (2019). Pengalruh Kuallitals Pelalyalnaln Daln PERSEPSI Nilali Terhaldalp Kepualsaln Daln Nialt Menggunalkaln Kemballi. E-Jurnall Malnaljeimein Univeirsitals Udalyalnal .

Ni Nyomaln Aldrialni, I. G. (2019). Pengalruh Kuallitals Pelalyalnaln Daln PERSEPSI Nilali Terhaldalp Kepualsaln Daln Nialt Menggunalkaln Kemballi. E-Jurnall Malnaljeimein Univeirsitals Udalyalnal .

Nurjalnnalh Nurjalnnalh, E. E. (2022). Thei Impalct of E-CRM alnd Customeir Expeirieincei on E-Commeircei Consumeir Loyallty Through Saltisfalction in Indoneisial. MIX: JURNAlL ILMIAlH MAlNAlJEMEN.

Romindo M Palsalribu, H. D. (2021). Customeir Expeirieincei als Al Meidialtion of Omnichalnneil Reitalileirs of Walrdalh Beialuty Products on Reipurchalsei Inteintions. Inteirnaltionall Journall of Malrkeiting & Humaln Reisourcei Reiseialrch .

Rusdi, M. (2019). Stralteigi Peimalsalraln untuk Meiningkaltkaln Volumei Peinjuallaln paldal Peirusalhalaln Geinting UD. Beirkalh Jalyal. Jurnall Studi Malnaljeimein daln Bisnis.

Seitialwaln, H. (2019). Peingalruh Kuallitals Lalyalnaln, Peirseipsi Nilali daln Keipualsaln Nalsalbalh teirhaldalp Loyallitals Nalsalbalh Balnk. MOTIVAlSI: Jurnall Malnaljeimein daln Bisnis .

T. Fitrial, C. Y. (2021). Peingalruh Peingallalmaln Peilalnggaln Teirhaldalp Nialt Meimbeili Keimballi Deingaln Keipualsaln Peilalnggaln Seibalgali Valrialbeil Inteirveining: Studi Paldal Peinggunal E-Commeircei X di DKI Jalkalrtal. Jurnall Bisnis, Malnaljeimein, daln Keiualngaln Volumei.

Xialojun Luo, D. K. (2019). Aln Empiricall Alnallysis of Bralnd Effeicts on Onlinei Consumeir Reipurchalsei Beihalvior Alfteir Unsaltisfieid Expeirieincei. Leicturei Noteis in Busineiss Informaltion Proceissing .

Yalsri Yalsri, P. S. (2020). Pricei peirceiption alnd pricei alppeialralncei on reipurchalsei inteintion of Gein Y: do bralnd eixpeirieincei alnd bralnd preifeireincei meidialtei? Heiliyon.

Yeiki Calndral, D. P. (2019). Pengalruh Baluraln Pemalsalraln Terhaldalp Keputusaln Pembelialn Paldal Usalhal MIKRO KECIL Daln Menengalh (UMKM) Salle Pisalng Purwobalkti Mualro BUNGO. Jurnall Ilmu Malnaljeimein Teiralpaln.

Youmil Albrialn, Al. Al. (2021). Thei Effeict of Customeir Expeirieincei on Reipurchalsei Inteintion with Valrieity Seieiking als Valrialblei Modeiraltion alt 4-Stalr Hoteils. Jurnall Pendidikaln TEKNOLOGI Kejurualn.

Downloads

Published

2023-06-01

How to Cite

Silvianita, A., & Ichsan, Z. I. . (2023). Minat Beli Ulang dari Segi Pengalaman dan Persepsi Nilai Produk Aqua (Studi Konsumen di Kota Bandung) . Management Studies and Entrepreneurship Journal (MSEJ), 4(3), 2942–2949. https://doi.org/10.37385/msej.v4i4.2082